Privacy Policy
This Privacy Policy describes how Nigrescens (“Nigrescens,” “we,” “us” or “our”) collects, uses and discloses personal information when you visit nigrescens.com, make a purchase, contact us or otherwise use our services.
Personal Information We Collect
Depending on how you interact with us, we may collect:
• Contact information, such as your name, email address, telephone number, billing address and shipping address
• Order information, such as products purchased, order value, payment status, returns and customer service history
• Account information, if you create or use a customer account
• Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referral source and interaction data
• Marketing preferences, including email or advertising preferences
• Information you provide in reviews, surveys, forms, messages, photographs or videos
• Payment-related information processed by our payment providers
We do not directly store complete payment card details. Payment information is processed by Shopify and the applicable payment provider.
How We Use Personal Information
We may use personal information to:
• Process and fulfill orders
• Arrange payment, shipping, delivery, returns and refunds
• Provide customer service
• Create and manage customer accounts
• Detect and prevent fraud, misuse and security incidents
• Improve our products, website and customer experience
• Send marketing communications where permitted
• Measure advertising and website performance
• Personalize content and product recommendations
• Meet legal, tax, accounting and regulatory obligations
• Enforce our policies and Terms of Service
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags and similar technologies to operate the website, remember preferences, understand website usage, prevent fraud and measure marketing performance.
Where required, we request consent before using non-essential cookies.
You can manage certain choices through our cookie banner and Your Privacy Choices page. Browser settings may also allow you to block or delete cookies, although some website functions may not work correctly as a result.
How We Disclose Personal Information
We may disclose personal information to service providers that help us operate our business, including:
• Shopify
• Payment processors
• Shipping carriers and fulfillment providers
• Cloud hosting and technology providers
• Customer service providers
• Analytics providers
• Advertising and marketing partners
• Fraud prevention and security providers
• Professional advisers, regulators and authorities where required
We may also disclose information in connection with a business transaction such as a merger, financing, acquisition or sale of business assets.
We do not disclose personal information for purposes unrelated to operating, improving or marketing our services except as described in this policy or with your direction.
Targeted Advertising and Data Sharing
Depending on your location and our advertising practices, certain disclosures of information to advertising partners may be considered “selling,” “sharing” or use for targeted advertising under applicable law.
Eligible customers may exercise an opt-out preference through the Your Privacy Choices link in the website footer.
Your Rights
Depending on where you live, you may have rights to:
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Receive a portable copy of certain information
• Restrict or object to certain processing
• Withdraw consent where processing relies on consent
• Opt out of certain targeted advertising, sale or sharing
• Appeal a decision concerning a privacy request
• Lodge a complaint with an appropriate privacy authority
These rights may be subject to legal exceptions. We may need to verify your identity before processing a request.
To submit a request, email support@nigrescens.com or use the privacy controls available on our website.
Marketing Communications
You may unsubscribe from promotional emails by clicking the unsubscribe link included in an email.
Even if you unsubscribe from marketing, we may continue to send non-promotional messages relating to orders, accounts, security or customer service.
International Transfers
We and our service providers may process personal information in countries other than your country of residence. Where required, appropriate safeguards are used for international transfers.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud and meet legal obligations.
The retention period varies depending on the type of information and the purpose for which it was collected.
Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information. However, no online service or storage system can guarantee complete security.
Children’s Privacy
Our website and products are not directed to children under 13, or a higher minimum age where required by local law.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact support@nigrescens.com.
Third-Party Links
Our website may contain links to services we do not control. This Privacy Policy does not apply to third-party websites, and we recommend reviewing their privacy policies.
Changes to This Policy
We may update this Privacy Policy to reflect operational, legal or regulatory changes. The revised version will be posted on this page with an updated date.
Contact Us
For privacy questions or requests, contact:
Nigrescens
Operated by: Global INC
Email: support@nigrescens.com
Phone:+1 (415)823-0631
Business address: 817 Hooker St,Denver CO 80204,US
If required in your jurisdiction:
Privacy representative or Data Protection Officer: Mark
Privacy contact email: mark_ceo@nigrescens.com